Testimonials 4.6/5 based on 59 reviews
PATRICIA WARDLE
"The driver had a prior journey and got stuck in traffic. However he was a very good driver and I was happy with the journey "
21 Dec 2025
Verified Rider
ROBIN KIBUKA
"Service was excellent and professional"
21 Dec 2025
Verified Rider
SIBELLE GöNC
"Great service "
21 Dec 2025
Verified Rider
SEMIH BILGEN
"Mr Sadat, the driver, was a perfect gentleman. His driving was prudent, safe, but also clever and effective. "
19 Dec 2025
Verified Rider
IOANNA TSIKIMI
"An excellent experience "
18 Dec 2025
Verified Rider
FRIDA LUNDBERG
"reliable, on time and safe and sound from A to B "
18 Dec 2025
Verified Rider
BEVERLEY PARRISH
"Would be handy to be told what type of car to look out for on return journey "
14 Dec 2025
Verified Rider
DANE
"Excellent value, perfect service."
14 Dec 2025
Verified Rider
CARLIEN BALDY-GRAY
"The car was nice and clean. The driver was very pleasant and the journey was smooth. "
11 Dec 2025
Verified Rider
NAJWA ALLAWI
"The driver never bloody showed up! I had called them up and they were still on the way to the airport!
I had to leave because I had a funeral to show up to. I called them taxi company on my arrival and they had asked me to contact driver directly. I called up the driver and then they had said they were still on the way. I had argued with the taxi company asking how long. I had to then take a black cab. An hour later I had received a call from the taxi company stating they had infact given me a wrong number.
I have been fighting with these idiots to get a refund! This is the worst service and shittest team I have dealt with! I wil never use their services again shit company "
11 Dec 2025
Verified Rider
MICHAEL MCMULLEN
"Good friendly driver, nice trip!"
11 Dec 2025
Verified Rider
EMILE KOSVINER
"1st class
"
10 Dec 2025
Verified Rider
RUSSELL GURNEY
"Roads flooded and traffic. Our driver Kayani was 5 star ⭐️ . We had him twice on this trip and he is just awesome. "
09 Dec 2025
Verified Rider
LISA KARMOCK
"Driver and taxi ride home was fine.
You provided me with the wrong telephone number for the operator though. Please correct this. Confirmation via text would have been good and also a proper invoice for expensing."
08 Dec 2025
Verified Rider
ANDREW GREEN
"It wasn't Fida's fault, there was a pile up on the M25, he did a great job keeping me informed of his progress"
08 Dec 2025
Verified Rider
MATT WRIGHT
"Car was on time with a friendly driver."
06 Dec 2025
Verified Rider
DIMITRA KORONI
"Great drive to the airport. On time "
06 Dec 2025
Verified Rider
ROGER HALE
"Very friendly driver and customer service."
04 Dec 2025
Verified Rider
JUDITH
"Great"
28 Nov 2025
Verified Rider
ASHVIN VIJYAKUMAR
"Drivers car smelled. And not the good kind."
26 Nov 2025
Verified Rider
MALCOLM HILL
"Excellent service provided, good communication with the driver and he was able to accommodate the fact that we were early through the airport formalities."
24 Nov 2025
Verified Rider
ABE MOHSIN
"Driver on time (was 5 mins early and called me to check location). Was also very courteous. Excellent service overall - thank you."
24 Nov 2025
Verified Rider
JOHN OLOGUNEDI
"Good "
23 Nov 2025
Verified Rider
IWAN POTMA
"When no taxi was present on agreed time and location, I rang the company assigned and was told they could not get hold of the driver and make alternative arrangements!"
20 Nov 2025
Verified Rider
STUART CLARK
"Fida was an excellent driver who communicated well before pickup and was good company during the journey. His car was excellent and I wold recommend him highly."
20 Nov 2025
Verified Rider
EVGENII KRASNIAKOV
" ."
19 Nov 2025
Verified Rider
SZKOKAN MARIA
"All good"
19 Nov 2025
Verified Rider
HONOR BLACK
"was late but made up for it "
19 Nov 2025
Verified Rider
IAN BROWN
"All went according to plan."
18 Nov 2025
Verified Rider
GEORGIE KNOTT
"Very punctual and polite. Highly recommend "
17 Nov 2025
Verified Rider
KIMBERLY CASTILLO
"Driver was friendly and informative and asked about our comfort!
Tipped in cash for his excellent service. "
17 Nov 2025
Verified Rider
STEPHEN MELVILLE
"Great service. Turned up on time, friendly and got us back safely."
17 Nov 2025
Verified Rider
CHARLIE THOMSON
"Hi there, the driver never turned up so we had to order an Uber which cost over £150.00. Can someone please urgently contact me via email to rectify. Thank you, Charlie"
16 Nov 2025
Verified Rider
MALCOLM WRIGHT
"The driver didn’t come from Phoenix Transport in Bishops Stortford as expected. When there was no show I phoned Phoenix and he didn’t seem aware of the booking. However he found where the booking had gone to and contacted them. They phoned to say he was running about 15 minutes late. So thank you to Phoenix. I tried phoning the 0330 number on the app but didn’t get a reply. "
16 Nov 2025
Verified Rider
ADELA BEVAN
"Super great. Nice guy"
16 Nov 2025
Verified Rider
YANNICK WAGENER
"There was an issue but not the driver’s fault, he tried to call me but i have a lux. mobile phone number do he couldn’t reach me initially but we could have managed it. Very polite and friendly driver. "
15 Nov 2025
Verified Rider
SAM SCOTT
"Driver was brilliant "
14 Nov 2025
Verified Rider
DANIEL MENLOVE
"Our Driver was very nice. Smooth ride"
12 Nov 2025
Verified Rider
KEITH MILLER
"Important day for me with a very early start and no time for delay. Taxi turned up on time. The car was clean and the driver was polite and efficient. A trouble free journey with absolutely no cause for complaint. I will use again. Thank you. "
12 Nov 2025
Verified Rider
KATHRYN GARTON
"Driver was very polite and professional
"
11 Nov 2025
Verified Rider
DR ADRIAN HARRISON
"TJ was great - very friendly and kind - superb service "
11 Nov 2025
Verified Rider
CLAIRE JAMES
"Driver was 30 mins late and vehicle was not big enough for all passengers and luggsge"
11 Nov 2025
Verified Rider
SUSAN BERNAL LOPEZ
"The pick up driver was 20 late, and then only notified me that he was not the driver picking us up when I message him to ask for an earlier pick up. We had to wait almost 30 min to get any information about a new driver, and when we were going to be picked up, which is not great. Once notified we had to wait additional 20 min for the new driver to arrive.
Overall both trips were pleasant and both drivers were very polite."
09 Nov 2025
Verified Rider
KHALID AL TUBI
"excellent service ,, the driver was very punctual and kind , need him for the return drop of to air port on 16 November "
09 Nov 2025
Verified Rider
DAVID
"Good ride "
08 Nov 2025
Verified Rider
CHARLOTTE POOK
"Excellent service "
05 Nov 2025
Verified Rider
FEDERICA ISAIA
"Really good service "
04 Nov 2025
Verified Rider
JEFF LUPO
"The driver was excellent and it’s not his fault because he hit traffic but we did wait for a short while - he kept in touch though and was very kind. We also thought he would be waiting in arrivals but we had to go to a pick up point in the car park in the end. Greaf journey, thank you!"
03 Nov 2025
Verified Rider
JEFF LUPO
"The driver was excellent and it’s not his fault because he hit traffic but we did wait for a short while - he kept in touch though and was very kind. We also thought he would be waiting in arrivals but we had to go to a pick up point in the car park in the end. Greaf journey, thank you!"
03 Nov 2025
Verified Rider
AMIT MELWANI
"Good experience overall, driver was patient. "
02 Nov 2025
Verified Rider
CHRISTOPHER DOGGETT
"Very good and careful driver"
02 Nov 2025
Verified Rider
TESSA HENGEVELD
"Upon checking a saloon car was advised and accepted"
01 Nov 2025
Verified Rider
JOANNA MUIR
"Would recommended using. Driver was on time, very clean car and nice journey."
01 Nov 2025
Verified Rider
NADINE GHANEM
"He is a nice guy and very respectful."
01 Nov 2025
Verified Rider
ROXANNE DARBY
"Very professional. "
31 Oct 2025
Verified Rider
SVANBORG RANNVEIG JONSDOTTIR
"It took us a bit of time (not a lot) to find each other - but the trip was fine (I think it is the one from the airport)"
28 Oct 2025
Verified Rider
ANDY RAE
"Very good both ends of journey"
27 Oct 2025
Verified Rider
PAUL VERNON
"Quite a scruffy car, I chose an E class to have a comfortable ride. The driver drove with mist on the windscreen and hence I didn't feel completely safe due to this."
26 Oct 2025
Verified Rider
ANTHONY DUFFICY
"Friendly driver. Very pleasant and a good, safe drive to Euston Station."
26 Oct 2025
Verified Rider
PATRICIA WARDLE
"The driver had a prior journey and got stuck in traffic. However he was a very good driver and I was happy with the journey "
21 Dec 2025
Verified Rider
ROBIN KIBUKA
"Service was excellent and professional"
21 Dec 2025
Verified Rider
SIBELLE GöNC
"Great service "
21 Dec 2025
Verified Rider
SEMIH BILGEN
"Mr Sadat, the driver, was a perfect gentleman. His driving was prudent, safe, but also clever and effective. "
19 Dec 2025
Verified Rider
IOANNA TSIKIMI
"An excellent experience "
18 Dec 2025
Verified Rider
FRIDA LUNDBERG
"reliable, on time and safe and sound from A to B "
18 Dec 2025
Verified Rider
BEVERLEY PARRISH
"Would be handy to be told what type of car to look out for on return journey "
14 Dec 2025
Verified Rider
DANE
"Excellent value, perfect service."
14 Dec 2025
Verified Rider
CARLIEN BALDY-GRAY
"The car was nice and clean. The driver was very pleasant and the journey was smooth. "
11 Dec 2025
Verified Rider
NAJWA ALLAWI
"The driver never bloody showed up! I had called them up and they were still on the way to the airport!
I had to leave because I had a funeral to show up to. I called them taxi company on my arrival and they had asked me to contact driver directly. I called up the driver and then they had said they were still on the way. I had argued with the taxi company asking how long. I had to then take a black cab. An hour later I had received a call from the taxi company stating they had infact given me a wrong number.
I have been fighting with these idiots to get a refund! This is the worst service and shittest team I have dealt with! I wil never use their services again shit company "
11 Dec 2025
Verified Rider
MICHAEL MCMULLEN
"Good friendly driver, nice trip!"
11 Dec 2025
Verified Rider
EMILE KOSVINER
"1st class
"
10 Dec 2025
Verified Rider
RUSSELL GURNEY
"Roads flooded and traffic. Our driver Kayani was 5 star ⭐️ . We had him twice on this trip and he is just awesome. "
09 Dec 2025
Verified Rider
LISA KARMOCK
"Driver and taxi ride home was fine.
You provided me with the wrong telephone number for the operator though. Please correct this. Confirmation via text would have been good and also a proper invoice for expensing."
08 Dec 2025
Verified Rider
ANDREW GREEN
"It wasn't Fida's fault, there was a pile up on the M25, he did a great job keeping me informed of his progress"
08 Dec 2025
Verified Rider
MATT WRIGHT
"Car was on time with a friendly driver."
06 Dec 2025
Verified Rider
DIMITRA KORONI
"Great drive to the airport. On time "
06 Dec 2025
Verified Rider
ROGER HALE
"Very friendly driver and customer service."
04 Dec 2025
Verified Rider
JUDITH
"Great"
28 Nov 2025
Verified Rider
ASHVIN VIJYAKUMAR
"Drivers car smelled. And not the good kind."
26 Nov 2025
Verified Rider
MALCOLM HILL
"Excellent service provided, good communication with the driver and he was able to accommodate the fact that we were early through the airport formalities."
24 Nov 2025
Verified Rider
ABE MOHSIN
"Driver on time (was 5 mins early and called me to check location). Was also very courteous. Excellent service overall - thank you."
24 Nov 2025
Verified Rider
JOHN OLOGUNEDI
"Good "
23 Nov 2025
Verified Rider
IWAN POTMA
"When no taxi was present on agreed time and location, I rang the company assigned and was told they could not get hold of the driver and make alternative arrangements!"
20 Nov 2025
Verified Rider
STUART CLARK
"Fida was an excellent driver who communicated well before pickup and was good company during the journey. His car was excellent and I wold recommend him highly."
20 Nov 2025
Verified Rider
EVGENII KRASNIAKOV
" ."
19 Nov 2025
Verified Rider
SZKOKAN MARIA
"All good"
19 Nov 2025
Verified Rider
HONOR BLACK
"was late but made up for it "
19 Nov 2025
Verified Rider
IAN BROWN
"All went according to plan."
18 Nov 2025
Verified Rider
GEORGIE KNOTT
"Very punctual and polite. Highly recommend "
17 Nov 2025
Verified Rider
KIMBERLY CASTILLO
"Driver was friendly and informative and asked about our comfort!
Tipped in cash for his excellent service. "
17 Nov 2025
Verified Rider
STEPHEN MELVILLE
"Great service. Turned up on time, friendly and got us back safely."
17 Nov 2025
Verified Rider
CHARLIE THOMSON
"Hi there, the driver never turned up so we had to order an Uber which cost over £150.00. Can someone please urgently contact me via email to rectify. Thank you, Charlie"
16 Nov 2025
Verified Rider
MALCOLM WRIGHT
"The driver didn’t come from Phoenix Transport in Bishops Stortford as expected. When there was no show I phoned Phoenix and he didn’t seem aware of the booking. However he found where the booking had gone to and contacted them. They phoned to say he was running about 15 minutes late. So thank you to Phoenix. I tried phoning the 0330 number on the app but didn’t get a reply. "
16 Nov 2025
Verified Rider
ADELA BEVAN
"Super great. Nice guy"
16 Nov 2025
Verified Rider
YANNICK WAGENER
"There was an issue but not the driver’s fault, he tried to call me but i have a lux. mobile phone number do he couldn’t reach me initially but we could have managed it. Very polite and friendly driver. "
15 Nov 2025
Verified Rider
SAM SCOTT
"Driver was brilliant "
14 Nov 2025
Verified Rider
DANIEL MENLOVE
"Our Driver was very nice. Smooth ride"
12 Nov 2025
Verified Rider
KEITH MILLER
"Important day for me with a very early start and no time for delay. Taxi turned up on time. The car was clean and the driver was polite and efficient. A trouble free journey with absolutely no cause for complaint. I will use again. Thank you. "
12 Nov 2025
Verified Rider
KATHRYN GARTON
"Driver was very polite and professional
"
11 Nov 2025
Verified Rider
DR ADRIAN HARRISON
"TJ was great - very friendly and kind - superb service "
11 Nov 2025
Verified Rider
CLAIRE JAMES
"Driver was 30 mins late and vehicle was not big enough for all passengers and luggsge"
11 Nov 2025
Verified Rider
SUSAN BERNAL LOPEZ
"The pick up driver was 20 late, and then only notified me that he was not the driver picking us up when I message him to ask for an earlier pick up. We had to wait almost 30 min to get any information about a new driver, and when we were going to be picked up, which is not great. Once notified we had to wait additional 20 min for the new driver to arrive.
Overall both trips were pleasant and both drivers were very polite."
09 Nov 2025
Verified Rider
KHALID AL TUBI
"excellent service ,, the driver was very punctual and kind , need him for the return drop of to air port on 16 November "
09 Nov 2025
Verified Rider
DAVID
"Good ride "
08 Nov 2025
Verified Rider
CHARLOTTE POOK
"Excellent service "
05 Nov 2025
Verified Rider
FEDERICA ISAIA
"Really good service "
04 Nov 2025
Verified Rider
JEFF LUPO
"The driver was excellent and it’s not his fault because he hit traffic but we did wait for a short while - he kept in touch though and was very kind. We also thought he would be waiting in arrivals but we had to go to a pick up point in the car park in the end. Greaf journey, thank you!"
03 Nov 2025
Verified Rider
JEFF LUPO
"The driver was excellent and it’s not his fault because he hit traffic but we did wait for a short while - he kept in touch though and was very kind. We also thought he would be waiting in arrivals but we had to go to a pick up point in the car park in the end. Greaf journey, thank you!"
03 Nov 2025
Verified Rider
AMIT MELWANI
"Good experience overall, driver was patient. "
02 Nov 2025
Verified Rider
CHRISTOPHER DOGGETT
"Very good and careful driver"
02 Nov 2025
Verified Rider
TESSA HENGEVELD
"Upon checking a saloon car was advised and accepted"
01 Nov 2025
Verified Rider
JOANNA MUIR
"Would recommended using. Driver was on time, very clean car and nice journey."
01 Nov 2025
Verified Rider
NADINE GHANEM
"He is a nice guy and very respectful."
01 Nov 2025
Verified Rider
ROXANNE DARBY
"Very professional. "
31 Oct 2025
Verified Rider
SVANBORG RANNVEIG JONSDOTTIR
"It took us a bit of time (not a lot) to find each other - but the trip was fine (I think it is the one from the airport)"
28 Oct 2025
Verified Rider
ANDY RAE
"Very good both ends of journey"
27 Oct 2025
Verified Rider
PAUL VERNON
"Quite a scruffy car, I chose an E class to have a comfortable ride. The driver drove with mist on the windscreen and hence I didn't feel completely safe due to this."
26 Oct 2025
Verified Rider
ANTHONY DUFFICY
"Friendly driver. Very pleasant and a good, safe drive to Euston Station."
26 Oct 2025
Verified Rider